Find answers to common questions about our cleaning services
We offer three main types of cleaning service:
Standard Clean: A lighter clean that covers all the important areas of the house — perfect if you book a regular cleaner with us. A deep clean is a more thorough clean which we recommend if your house hasn't been cleaned professionally in the last three months.
Deep Clean: We can also offer you a move in/move out clean which includes cleaning inside all of your cupboards. If there is a specific task you want your cleaning team to focus on, please let us know.
Move In/Out: We can also offer you extra cleaning services on request.
Yes, we offer end of tenancy cleans (also called move in/move out cleans). Sometimes you need a really thorough clean when you are moving into a new home.
Our cleaners work to a checklist for move in/move out cleans which includes cleaning inside all the cupboards. If there is a specific task you want your cleaning team to focus on, please let us know.
We offer a variety of additional services for an extra fee. These include:
Just let us know your requirements when you request a quote.
Yes, we put you in control! If you have a particular product you would like us to use in your kitchen, or a precious vase you want us to avoid when dusting, just include the information in your booking. We will then pass these details onto the cleaner.
Yes! Just select the frequency of your clean — monthly, bi-weekly, or even weekly — when you make your booking.
After your first booking, your future appointments will be automatically booked in so you can expect your cleaner at the same time every week, twice a month, or once a month depending on your preference.
All of our cleaners work to a checklist that we guarantee to complete. They work through your home, ticking off the tasks as they complete them.
That way you can be confident that all of the tasks have been completed to the highest 4S Cleaning Services standard.
Yes! If you book a regular clean with us, we will always assign the same cleaner to the job. If you would like to leave your keys with your cleaner, they will keep them secure for your next clean.
This means you don't need to be home when we arrive — perfect if you're at work during the day.
Yes, our comprehensive insurance cover delivers total peace of mind. We have made sure that trusting us with your home is as risk-free as possible.
We have £2,000,000 public liability insurance. Accidents do occasionally happen, but if they do, we will ensure that everything is resolved as quickly as possible.
We have £2,000,000 public liability insurance. That way you have total peace of mind that your home and belongings are protected.
If you have any questions about our policy, please contact us.
Yes, all of our cleaners are covered under our comprehensive insurance policy. We have made sure that trusting us with your home is as risk-free as possible.
Accidents do occasionally happen, but if they do, we will ensure that everything is resolved as quickly as possible.
Your satisfaction is our priority. If you're not happy with any aspect of our service, please let us know within 24 hours and we'll send someone back to put it right at no extra charge.
Any missed spots are fixed at no additional cost — that's our guarantee to you.
Where possible, we use environmentally friendly cleaning products. We are mindful of your health and the environment, and only deliver our services in a way that is safe and green (no harmful chemicals or toxic smells).
If you have specific product preferences or sensitivities, just let us know and we'll do our best to accommodate your needs.
We're happy to help! Get in touch and we'll answer any questions you have.
Get a personalised quote for your home — no obligation, just honest pricing.
