FAQ - 4s Cleaning Services

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What services do the cleaners provide?
We offer three types of cleaning service. standard clean which is a lighter clean that covers all the important areas of the house, perfect if you book a regular clean with us. A deep clean which is a more thorough clean which we recommend if your house hasn’t been cleaned professionally in the last three months. We can also offer you a move in/move out cleans which includes the spot cleaning of all walls and cleaning inside all of your cupboards. We can also offer you extra cleaning services.
How do I know what has been cleaned?
All of our cleaners work to a checklist that we guarantee to complete. They work through your home, ticking off the tasks as they complete them. That way you can be confident that all of the tasks have been completed to the highest 4s Cleaning Services standard.
Do you offer end of tenancy cleans?
Yes we do At 4s Cleaning Services we call end of tenancy cleans move in/move out cleans because sometimes you need a really thorough clean when you are moving into a new home. Our cleaners work to a check list for move in/move out cleans which includes cleaning inside all the cupboards but if there is a specific task you want your cleaning team to focus on then please let us know.
Can I book a regular clean?
Yes Just select the frequency of your clean, monthly, bi-weekly or even weekly, when you make your booking. After your first booking your future appointments will be automatically booked in so you can expect your cleaner at the same time every week, twice a month.
Can I make special requests?
Yes we put you in control so if you have got a particular product you would like us to use in your kitchen or a precious vase you want us to avoid when dusting just includes the information in your booking. We will then pass these details onto the cleaner.
What extra services do 4s Cleaning Services provide?
For an extra charge, you can book a number of services on top of your clean including:
Cleaning the oven
Cleaning the fridge
Cleaning the inside of your windows
Cleaning the skirtingboards
Ironing Services
Do you have insurance?
Yes our comprehensive insurance cover delivers total peace of mind. We have made sure that trusting us with your home is as risk free as possible. Accidents do occasionally happen but if they do we will ensure that everything is resolved as quickly as possible.
How much insurance do you have?
We have £2,000,000 public liability insurance. That way you have total peace of mind that your home and belongings are protected. If you have any questions about our policy please email us.
Are your cleaners insured?
Of course, all of our cleaners are insured. Our comprehensive insurance cover delivers total peace of mind. We have made sure that trusting us with your home is as risk free as possible. Accidents do occasionally happen but if they do we will ensure that everything is resolved as quickly as possible.
Can I leave my keys with my cleaner?
Of course, if you book a regular clean with us we will always assign the same cleaner to the job. If you would like to leave your keys with your cleaner they will keep them secure for your next clean.
Customized Cleaning
Everyone’s cleaning needs are different. Our housekeepers do not work from a predetermined checklist. When you book services with us, you get to tailor fit your own priority list of to-do’s – this way you get exactly what you’re looking for.
Eco-Friendly
We only use non-toxic, environmentally friendly cleaning products. We are mindful of your health and the environment, and only deliver our services in a way that is safe and green (no harmful chemicals or toxic smells)
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